File Upload Requirements


We accept .pdf, .eps, .jpg, .tif, .ai, .cdr, .indd, .psd, .docx, .xlsx, and .pub file formats.  If anything needs to be edited, we would need vector artwork – usually .eps, .ai, or .cdr.  If sending an .indd file, please package all  fonts and images.  Please call if you need help packaging your files.


All file formats must have a minimum of 300 dpi (dots per inch) resolution. The images designed for the web are usually at a low screen resolution of 72 dpi and are not suitable for printing. Print images need to be created at 300 dpi or there will be a substantial drop in the image quality.


What is a bleed? This is the term used when the color goes to the edge of the document.

Please build your press-ready digital files by adding 1/8”(0.125″) dimension for business cards, postcards, brochures, etc. We require ALL files to be built to the full bleed dimension specified for each trim size. Example: a 3.5″x 2″ business card would have a bleed size of 3.75″ x 2.25″ and a 8.5″x11″ flyer would have a bleed size of 8.75″x11.25″.  Note that we will be cutting off that 1/8” all the way around the card so make sure that the wording and anything important is at least .125 inside the 8.5×11 area even though the background is larger.


All critical elements (text, images, logos, etc.) must be kept at least 0.125″ inside the edge. Anything too close to the edge may be cut off during trimming.


Please allow 1/16″(0.0625”) cutting tolerance around your card. We recommend no borders due to shifting in the cutting process, borders may appear uneven.


Please build your press-ready digital files by adding crop marks. Lines indicating where the paper should be cut to produce the correct size.


Since there are literally thousands of fonts available on both Mac’s and PC’s, it becomes a problem to be sure that everyone has access to the same
fonts and can display your images properly. When digital art is supplied with missing fonts, we cannot process your job in production. The answer to this problem is to either embed your fonts, or convert them to outlines. Outlining fonts or converting to curves will allow us to insure text will not shift or default to another font.